Malina Casino Privacy Policy

At Malina Casino, we are fully committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you access our platform at Malina Casino.com. Whether you are completing your Malina Casino registration, exploring our game library, or contacting our support team, we want you to understand exactly how your data is handled. By using our services, you agree to the terms set out in this policy.

Who We Are

Malina Casino is operated by Araxio Development N.V., a company registered under the laws of Curaçao and licensed by the Curaçao Gaming Authority. Our platform has been serving players since 2016, offering a trusted and transparent online casino experience. For any data-related inquiries, you may reach us at support@Malina Casino.com.

Information We Collect

When you interact with our Malina Casino online platform, we may collect several categories of personal data. This information is necessary for us to operate legally, verify your identity, and provide you with a secure gaming environment.

Data You Provide Directly

  • Full name, date of birth, and contact details provided during registration
  • Username and password created at the time of your Malina Casino login setup
  • Copies of identification documents submitted for KYC verification
  • Payment details, including deposit methods such as Visa, Mastercard, cryptocurrency wallets, and e-wallets
  • Communications you send to our live chat or email support

Data We Collect Automatically

  • IP address, device type, browser version, and operating system
  • Session data, including pages visited and time spent on our platform
  • Transaction history, wagering patterns, and bonus activity
  • Cookies and similar tracking technologies — details are covered in our Cookie section below

How We Use Your Information

At Malina Casino, we use the information we collect for the following purposes:

  • To verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations
  • To process your deposits and withdrawals through supported payment methods
  • To administer your Malina Casino bonus offers, free spins, and loyalty program benefits
  • To personalise your experience on our platform, including game recommendations and VIP promotions
  • To monitor for fraud, suspicious activity, and responsible gaming concerns
  • To send you relevant communications, including transactional notifications and promotional updates where permitted
  • To operate and improve our Malina Casino app, desktop platform, and mobile interface

Legal Basis for Processing

We process your personal data on several legal grounds depending on the nature of the processing activity. These include the performance of a contract with you, compliance with legal obligations under our Curaçao licence, your explicit consent where required, and our legitimate interests in operating a safe and fair gaming environment. At Malina Casino, we only collect the data that is strictly necessary for these purposes.

Cookies and Tracking Technologies

Our Malina Casino platform uses cookies to enhance your browsing experience, maintain session continuity, and gather analytical data that helps us improve our services. Cookies are small text files stored on your device when you visit our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period.

We use cookies to remember your login preferences, track your engagement with Malina Casino pokies and table games, and measure the effectiveness of our promotional campaigns. You may manage or disable cookies through your browser settings; however, doing so may impact the functionality of certain features on our platform.

Sharing Your Data

We do not sell your personal data to third parties. However, at Malina Casino, we may share your information with trusted partners and service providers in the following circumstances:

  • Payment processors and financial institutions to facilitate your transactions
  • Identity verification and fraud prevention providers for KYC compliance
  • Game providers such as Evolution, Pragmatic Play, NetEnt, and others who power our platform
  • Regulatory authorities and law enforcement agencies where required by law
  • Analytics and marketing partners who assist us in improving and promoting our Malina Casino online services

All third parties we work with are contractually obligated to protect your data and use it solely for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law. In most cases, we are legally obligated to retain financial and identity records for a minimum of five years following account closure. Once data is no longer required, we securely delete or anonymise it in accordance with our internal data management procedures.

Your Rights

Depending on your jurisdiction and applicable data protection laws, you may have the following rights regarding your personal information held by Malina Casino:

  • The right to access a copy of the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your data, subject to our legal retention obligations
  • The right to restrict or object to certain types of processing
  • The right to withdraw your consent to marketing communications at any time
  • The right to data portability where technically feasible

To exercise any of these rights, please contact us at support@Malina Casino.com. We will respond to your request within a reasonable timeframe in accordance with applicable regulations.

Security of Your Data

At Malina Casino, we take the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. These include SSL encryption, secure server infrastructure, and strict internal access controls. However, no method of transmission over the internet is completely infallible, and we encourage you to use a strong, unique password for your Malina Casino login credentials.

Restricted Countries and Eligibility

Our services are not available in all jurisdictions. We do not accept registrations from residents of countries including, but not limited to, the United Kingdom, United States, Sweden, Netherlands, Russia, Ukraine, and several others listed in our Terms and Conditions. If you are located in a restricted territory, you must not attempt to access our platform. We are not responsible for any breach of local laws resulting from access to our services from restricted regions.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you through our website or via the contact information associated with your account. We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of Malina Casino following any update constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please do not hesitate to get in touch with us. Our team is available 24/7 via live chat directly on our platform, or you can reach us by email at support@Malina Casino.com. At Malina Casino, your trust and privacy are a priority, and we are always here to help.